AI-powered retail analytics platform serving 200+ NYC businesses with real-time insights and predictive inventory management
NeuralCommerce was born from a simple observation: NYC's independent retailers were drowning in spreadsheets while competing against data-driven e-commerce giants. Founder Jessica Santos spent months talking to boutique owners, restaurant operators, and specialty stores across Manhattan and Brooklyn.
The platform combines point-of-sale data, foot traffic patterns, weather forecasts, and local events to provide actionable insights. Within 6 months of launch, NeuralCommerce was processing over $50M in annual retail transactions.
Retailers had access to POS data but lacked tools to extract meaningful insights from it.
Poor demand forecasting led to overstocking (capital tied up) or stockouts (lost sales).
Business owners spent hours each week in Excel instead of serving customers.
NeuralCommerce integrates directly with existing POS systems and provides:
User interviews with 40+ retailers, competitive analysis, and initial prototype
Built core dashboard, POS integrations, and basic analytics features
Launched with 12 pilot customers, collected feedback, iterated rapidly
Developed and deployed predictive models, achieving 87% forecast accuracy
Expanded to 200+ customers, raised seed round, grew team to 12 people
Average reduction in inventory carrying costs for customers
Decrease in stockout incidents across all clients
Saved per week on manual data analysis and reporting
Customer satisfaction score (NPS: 72)
We didn't build "analytics software." We built "a tool that helps NYC boutiques avoid stockouts during Fashion Week." The specificity helped us build exactly what customers needed.
Initially, we required manual CSV uploads. Customer adoption skyrocketed once we built direct POS integrations. Make it effortless to get value.
Customers don't buy "machine learning." They buy "knowing exactly how much inventory to order next week." Lead with outcomes, not technology.
XDF connections helped us find our first 10 customers, a technical co-founder, and introductions to investors. Building in a community compounds your efforts.
Founder & CEO
XDF MemberCTO
XDF MemberHead of Product
XDF Member